Shipping & Returns

🚚 Shipping in Italy

We ship all orders with tracking. At checkout, you can choose between:

• INPOST — Pickup at an InPost locker · €3.50
• POSTR— Pickup at a Poste collection point · €4.40
• BRT/POSTE — Home delivery · €5.00

✅ Free shipping in Italy for orders over €35.00

🌍 Shipping in Europe

We ship throughout Europe with tracking:

• DPD/UPS — Home delivery · €7.50
  (All EU countries)

✅ Free shipping in Europe for orders over €70.00

↩️ Returns and Refunds

We accept returns within 30 days of purchase. The product must be in its original condition and original packaging.

• Refund approved within 15 business days of receiving the return
• Sale items: not refundable
• Defective or incorrect product: return shipping at our expense
• For exchanges or returns, please write to us at: bestone.gems@gmail.com
• WhatsApp+393453301285